Contact Us

Are you interested in being part of the thriving Octave community? Contact us at 0405 103 638, or fill out the form below, and our friendly team will be in touch. If you have a question about your future home, call Jinding Customer Relations on (03) 8593 9529.

Introducing Our NEW Buyers Portal

Jinding is pleased to share our NEW Buyer Portal for buyers at Octave, Junction Village. This platform gives you easy access to Design Guidelines, information relating to your lot, and the latest construction progress on site.

When you are ready to submit your house plans, visit the Buyers Portal to complete your approval application.

If you have already submitted your house plans a resubmission is not required, they will be reviewed by NGDD using the previous method. Please feel free to look around the Portal for helpful information about your new community.

We’ve put together some FAQs that will help you and your builder navigate the Octave Buyers Portal.

HOW DO I COMPLETE THE APPLICATION?

When you are ready to submit your house plans for approval, simply visit the Buyers Portal and go to Design Guidelines. Click ‘Apply Online’ and complete the form.

WHERE DO I FIND THE PLAN OF SUBDIVISION (POS) FOR MY LOT?

To access information regarding your lot, visit the Buyer Portal and select Lot Details. Find your lot number and you’ll be able to find any relevant documents for your home, including the Plan of Subdivision (POS), Engineering, etc.

HOW DO I VIEW MY APPLICATION STATUS?

Once you’ve completed your design application, you can view the status at any time! Simply go to the Portal and log in using the same email you used to complete the application. Then go to Status, and you will see your application’s current status and any actions required. You can access submissions for multiple lots both at Octave and other Jinding Projects using this email too.

I HAVE ALREADY SUBMITTED MY APPROVAL APPLICATION – DO I NEED TO RESUBMIT?

Applications submitted after 20 May 2022 will need to be submitted via the new Buyers Portal. If you already have a submission in progress, NGDD will complete their review using the previous method.

Click here to browse our new Octave Buyers Portal. For more information about the design approval process, please contact us via customerrelations@jinding.com.au


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